FreeStyle LibreLink stopped working on some Apple devices causing Anger and Fear among users

A popular diabetes app, called FreeStyle LibreLink, designed by Abbott, the company that manufactures the FreeStyle Libre sensor, has stopped working in some Apple devices causing anger and fear among those who rely on it to monitor their blood sugar levels.

This app allows users to see their blood sugar levels in real-time, and to set up alarms to notify them if their levels are too high or too low. It also allows users to share their data with their doctors and other healthcare providers.

On July 14, 2023, Abbott released an update to the FreeStyle LibreLink app that caused it to stop working for some users. The company said that it was aware of the issue and was working to fix it.

One user, who asked to remain anonymous, told BBC News that she was “very scared” when the app stopped working. She said that she had been using the app for two years and that it had been “a lifesaver” for her.

Another user, David Burchell, told the BBC that he was “very angry” with Abbott. He said that he had been using the app for five years, and that it was “the only thing that keeps me alive.”

Abbott has said that it is working to fix the issue as quickly as possible. The company has also said that it is providing affected users with a temporary workaround.

What is FreeStyle LibreLink app and how does it work?

FreeStyle LibreLink app is a mobile application that allows people with diabetes to monitor their glucose levels using their smartphone. The app is compatible with both the FreeStyle Libre 10-day and 14-day sensors. It can also help you track your blood sugar levels more closely and make better diabetes management decisions.

It works by using near-field communication (NFC) technology to communicate with the FreeStyle Libre sensor. When you scan the sensor with your phone, the app reads the sensor’s data and displays it on your phone. The app also uses the sensor’s data to generate trends over time and to set up alarms.

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How does the FreeStyle LibreLink app actually work?

The FreeStyle Libre sensor is inserted into the back of the upper arm. The sensor sends out a wireless signal that can be read by the FreeStyle LibreLink app. This app scans the sensor and displays the glucose reading on the phone.It also shows trends over time and can be set up to send alarms when glucose levels are too high or too low.

To use the FreeStyle LibreLink app, you first need to start a sensor using the FreeStyle Libre reader. Once the sensor is started, you can scan it with your phone to view your glucose levels. The app displays your glucose levels in real-time, as well as trends over time. You can also set up alarms to notify you when your glucose levels are too high or too low.

Here are some of the features of the FreeStyle LibreLink app:

  • Real-time glucose readings: The app displays your glucose levels in real-time, so you can see how your levels are changing throughout the day.
  • Trends over time: The app shows you how your glucose levels have changed over time, so you can track your progress and make adjustments to your diabetes management plan.
  • Alarms: You can set up alarms to notify you when your glucose levels are too high or too low.
  • Share data with your healthcare team: You can share your glucose data with your healthcare team through the LibreView website.

The FreeStyle LibreLink app is available for both iPhone and Android phones. To download the app, you can visit the App Store or Google Play.

How to install the FreeStyle LibreLink app?

To install the FreeStyle LibreLink app you can simply follow these below given steps:

  • Open the App Store or Google Play.
  • Search for “FreeStyle LibreLink.”
  • Tap on the FreeStyle LibreLink app icon.
  • Tap on “Install.”
  • Once the app is installed, open it.
  • Follow the on-screen instructions to set up the app.

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